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Supported Departments Setting

Supported Departments allows staff members to assist in other departments within the same organization. This is useful when a staff member belongs to one main department but may also be scheduled in another department when extra support is needed.

Written by Oplist

Supported Departments

Supported Departments allows staff members to assist in other departments within the same organization.

This is useful when a staff member belongs to one main department but may also be scheduled in another department when extra support is needed.

What are Supported Departments?

In Oplist, each staff member belongs to a main department. However, some staff members may also be eligible to support other departments in the same organization.

When you select Supported Departments for a staff member, you define which other departments that specific person can support within the same organization. You choose which additional departments a specific person can support, and each staff member can have a different support scope.

This gives managers more flexibility when building schedules, whether they are planning manually, automatically, or with a mixed approach.

Why use Supported Departments?

Supported Departments is helpful when:

  • staff primarily work in one department but occasionally help another

  • departments share staff across the same organization

  • managers need more flexibility while building schedules

  • support staff need to be considered during manual, hybrid, or automatic scheduling

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